Jeremy: i just need to know if i purchase this product, whether i can install a single license on two machines Jeremy: i don't need to have any sort of account Jeremy: i don't need to have purchased any product Jeremy: i do not understand why i need to validate to get an answer to this queestion Jeremy: ok, please let me speak with someone else then.Īdobe rep: Nobody will do that till you don't validateĪdobe rep: I can't call maneger till yo udon't validate?Īdobe rep: Please try to validate atleast. Please do stay online.Īdobe rep: Till you don't validate I won't be able to help Jeremy: i don't remember which address i used, and i would rather not provide one.Īdobe rep: Sorry for the wait. One moment please.Īdobe rep: I need you to validate the address the first./ Jeremy: i have not yet even opened the box let alone install the software, so i don't know why you would need a serial numberĪdobe rep: Thank you for waiting. Jeremy: i also do not understand why you need any of this informationĪdobe rep: To validate the account and to make sure that noody can use your product on your behalf Jeremy: first name jeremy, last name chang i don't know if i have ever provided an address Please provide first name, last name and address of the registered person Jeremy: i just need to know if i can install it on both a mac and a pcĪdobe rep: Could you please confirm the account.
Jeremy: i haven't opened the box yet in case i want to return it Could you please help me with the serial number of your product.
Give me a sec.Īdobe rep: Thank you for the information.
Please allow me a moment to review the details of your request.Īdobe rep: May I please have your e-mail address registered with Adobe. Your estimated wait time is 0 minute(s) and 36 second(s) or longer as there are 1 customer(s) in line ahead of you.Īdobe rep: Hello! Welcome to Adobe Customer Service.Īdobe rep: Thank you for contacting Adobe chat support. A representative will be with you shortly. I just had an uncomfortable chat with an adobe representative over chat and have included the transcript below.
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